Privacy Policy

Last updated: February 2026

Introduction

At GovFast, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect the information you provide to us when using our platform.

Data We Collect

We collect the following data when you use our services:

  • Full name
  • Email address
  • Phone number
  • ID / Iqama number
  • Order and transaction data
  • Payment data (processed through secure payment gateway)

How We Use Your Data

We use your personal data for the following purposes only:

  • Processing and completing government service requests
  • Communicating with you regarding your order status
  • Issuing invoices and receipts
  • Improving our services and user experience
  • Complying with legal and regulatory requirements

Data Protection

We take strict security measures to protect your data:

  • SSL encryption for all transmitted data
  • PCI DSS compliance for payment data
  • Secure data storage with limited access permissions
  • Regular security procedure reviews

Data Sharing

We do not sell or share your personal data with third parties except in the following cases:

  • Relevant government entities to complete your transaction
  • Payment gateway for processing payments
  • When requested by a competent judicial authority

Your Rights

You have the right to:

  • Request access to your personal data stored with us
  • Request correction of any inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Object to processing your data for marketing purposes

Cookies

We use cookies to improve your experience on the website, including saving language preferences and user sessions. You can control cookie settings through your browser.

PDPL Compliance

We comply with the Personal Data Protection Law (PDPL) issued by the Kingdom of Saudi Arabia and all related regulations.

Contact Us

For any inquiries about our privacy policy or your personal data, you can contact us via: